Meta-mail: More than just email

CNET Editor-at-Large Esther Dyson talks with ZDNet Editor-in-Chief Dan Farber about "meta-mail," her term for the extension of e-mail into a broader set of tools that can manage processes and the user's attention, instead of just information and content. The user remains in a familiar workspace environment, but has the use of the equivalent of "a spreadsheet for process rather than a spreadsheet for numbers." She highlights examples of products on the path to meta-mail, including one from IBM, coming to market soon.